Click below for key management documentation that guides the Sydney Institute of Higher Education’s decision-making:
Click below for documentation regarding the Sydney Institute of Higher Education’s financial standing as at 6 December 2022:
In the event Sydney Institute of Higher Education, as a result of the insolvency or otherwise, ceases to provide a program of study in which a student is enrolled, The Tuition Protection Service (TPS), will assist those students by either:
If Sydney Institute of Higher Education cannot deliver the program a student has paid for, the TPS will help the student find another program with minimal disruption to their studies. If a student is unable to find a suitable alternative program, the TPS will refund the tuition fees that have been paid, for the part of the program that they have not yet received.
Since 2020, Sydney Institute of Higher Education has been a member of TPS (customer number 3003302561). For more information about TPS, see www.tps.gov.au.
Standard 2.1g of the National Code requires the Sydney Institute of Higher Education to provide important information for students regarding the ESOS framework. A link to this information is available here.
The Sydney Institute of Higher Education is approved to deliver the following accredited higher education degrees:
There are no third-party arrangements for the purposes of teaching and research for the period 2020-2024.
Sydney Institute of Higher Education reserves at least one place on its Academic Board for student representatives. Student perspectives are critical in the decisions made for the Sydney Institute of Higher Education. The Academic Board plays a highly important role in maintaining the quality of the education that students receive across all aspects of every program offered, as well as the student experience more broadly – from study support, staffing levels, library and IT resources and infrastructure, through to the policies that create a learning environment that allows you to participate fully in your education with Sydney Institute of Higher Education. Students must have a voice within these discussions and decisions.
Elections for student representative will be held at the start of each year for student representatives on the Academic Board. Any student enrolled in any program at Sydney Institute of Higher Education is eligible to be nominated. Keep an eye on the Student Portal and communications through your Sydney Institute of Higher Education email account for more information.
Stakeholders or members of the public who wish to lodge a complaint about the Sydney Institute of Higher Education are encouraged to do so via [email protected]. This email address provides a copy that is distributed to the Sydney Institute of Higher Education’s President, Dean, and Company Secretary of the Sydney Institute of Higher Education’s Corporate Governance Board. The Company Secretary will ensure your concern gets directed internally to the appropriate senior manager for response and action.
The Sydney Institute of Higher Education is regulated through the Tertiary Education Quality and Standards Agency (TEQSA), Australia’s Commonwealth higher education regulator. If stakeholders or members of the public wish to lodge a complaint about The Sydney Institute of Higher Education that is not satisfactorily addressed internally, may contact TEQSA with their concerns, or any other of Australia’s corporate regulators.
Current or prospective students who wish to lodge a complaint or appeal with the Sydney Institute of Higher Education, please click here.
