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Compliance

Business details

Sydney Institute of Higher Education Pty Ltd
ABN: 49 618 742 813
TEQSA Provider: PRV14323
CRICOS Provider: 03866C

Key management documents

Click below for key management documentation that guides the Sydney Institute of Higher Education’s decision-making:

Financial Standing

Click below for documentation regarding the Sydney Institute of Higher Education’s financial standing as at 13 December 2023

Statement of Tuition Assurance

In the event Sydney Institute of Higher Education, as a result of the insolvency or otherwise, ceases to provide a program of study in which a student is enrolled, The Tuition Protection Service (TPS), will assist those students by either:

  • Complete their studies in another program or with another education provider or
  • Receive a refund of their unspent tuition fees.

If Sydney Institute of Higher Education cannot deliver the program a student has paid for, the TPS will help the student find another program with minimal disruption to their studies. If a student is unable to find a suitable alternative program, the TPS will refund the tuition fees that have been paid, for the part of the program that they have not yet received.

Since 2020, Sydney Institute of Higher Education has been a member of TPS (customer number 3003302561). For more information about TPS, see www.tps.gov.au

Information regarding ESOS framework

Standard 2.1g of the National Code requires the Sydney Institute of Higher Education to provide important information for students regarding the ESOS framework. A link this information is available here https://internationaleducation.gov.au/Regulatory-Information/Pages/Regulatoryinformation.aspx#Information

Programs

Third-Party Arrangements

There are no third-party arrangements for the purposes of teaching and research for the period 2020-2024.

Lodge a Complaint

Stakeholders or members of the public who wish to lodge a complaint about the Sydney Institute of Higher Education are encouraged to do so via [email protected] This email address provides a copy that is distributed to the Sydney Institute of Higher Education’s President, Dean, and Company Secretary of the Sydney Institute of Higher Education’s Corporate Governance Board. The Company Secretary will ensure your concern gets directed internally to the appropriate senior manager for response and action.

The Sydney Institute of Higher Education is regulated through the Tertiary Education Quality and Standards Agency (TEQSA), Australia’s Commonwealth higher education regulator. If stakeholders or members of the public wish to lodge a complaint about The Sydney Institute of Higher Education that is not satisfactorily addressed internally, may contact TEQSA with their concerns, or any other of Australia’s corporate regulators.

Current or prospective students who wish to lodge a complaint or appeal with the Sydney Institute of Higher Education, please go to the Information for Students page.