BIT301 Knowledge Management

Unit outline

Important Update: Our aim is to provide you with an optimal learning experience, regardless of how this unit is delivered. Teaching will be delivered in line with the most current COVID Safe health guidelines.  This may include a mix of online and face-to-face.  Please check the learning management system for announcements and updates. Thank you for your flexibility and commitment to studying with Sydney Institute of Higher Education. 
Enrolment modes: Year 3, Semester 1
Credit point(s): 12.5
EFTSL value: 0.125
Prerequisite: BUS102 Introduction to IT, BUS107 Database 1.
Typical study commitment: Students will on average spend 10 hours per week over the teaching period undertaking the teaching, learning and assessment activities for this unit.
Scheduled learning activities: 4 timetabled hours per week, 6 personal study hours per week

Unit description 

This unit explores knowledge management (KM) principles, concepts, models and techniques towards effective knowledge management implementation. The unit looks into the key management discipline of effective gathering, organization, storage, dissemination and flow of information and knowledge through a new relationship between the “People,” “Information,” and “Communication Systems. The unit emphasizes key facts to understand the necessity and strategic planning of KMS, both in public and private organizations.

Unit Learning Outcomes (ULO)

On the successful completion of this units student will be able to:
ULO1 Illustrate the concepts and principles of Knowledge Management
ULO2 Demonstrate how knowledge management can contribute to organizational effectiveness
ULO3 Identify and critically assess the impacts of poor or ineffective knowledge management for businesses
ULO4 Describe and discuss common approaches to knowledge management including capture, conversion, storage and practical application.
ULO5 Explain the interaction of knowledge and the information policies and analyze how knowledge management policies are developed and used in organizations

Topics included in the unit

1. Introduction to KM
2. The Nature of Knowing
3. Intellectual Capital
4. Strategic Management Perspectives
5. Organizational Learning
6. The Learning Organization
7. KM Tools: Component Technologies
8. Knowledge Management Systems
9. Enabling Knowledge Contexts
10. Implementing KM
11. Artificial Intelligence and Knowledge Management
12. Review and Knowledge Management International Standards: ISO 9001, 30401, and IAEA Safety Standards


Assessment Description Grading and weighting
(% total mark for unit)
Indicative due week 
Assessment 1: Quiz  20% 5
Assessment 2: Group Presentation 10% 10
Assessment 3: Group Report 20% 11
Assessment 5: Final Exam 50% Final exam week

The assessment due weeks provided may change. Your lecturer will clarify the exact assessment requirements, including the due date, at the start of the teaching period.